Frequently Asked Questions

Community Questions

How do I contact the leasing office?

You can give us a call at 844-950-2303, or you can send us an email at [email protected].

How do I apply at Paloma Village?

You can find the application online at www.PalomaByHillwood.com. Once you find the floor plan that you love, click the "Apply Now" button and go through the application process. If you have any questions about the application process, please contact the leasing office at 844-950-2303 or send us an email at [email protected]. We look forward to assisting you!

How do I pay rent?

Rent rates are set in the lease and are due on the first of each month. As soon as you sign the lease, you've legally agreed to the terms. At Paloma Village, you can pay your rent via the Resident Portal. We accept online payments (eCheck, Moneygram and major credit cards). Please keep in mind that there may be convenience fees on some payment types. You can manually pay your rent each month or set up automatic withdrawals. If you choose to pay rent via certified funds or personal check, you can bring payment to the leasing office on the 1st of each month.

What schools are zoned for Paloma Village?

Paloma Village is located entirely within the Keller ISD Independent School District. Paloma is zoned for Basswood Elementary School, Vista Ridge Intermediate School, Vista Ridge Middle School, and Fossil Ridge High School. 

Is Paloma Village pet friendly?

Yes, we are a pet-friendly community at Paloma Village. A maximum of two (2) pets per household will be permitted with a completed Pet Screening profile, signed animal addendum, a $350 non-refundable pet fee and a monthly $15 pet rent per pet as specified on the addendum. There is also a refundable $150 pet deposit per pet. There is no weight limit; however, we do have breed restrictions. Please contact the leasing office if you have any questions. 

Where will I park my car?

We have complimentary open parking spaces. Reserved parking spaces (carports) and detached garages are available for an additional fee.

What is the smart technology package?

The smart technology package includes internet and smart home technology. This includes thermostat, lighting and keyless door entry.  

Where is the closest grocery store, hospital and emergency response services?

There is a Kroger Marketplace within one mile of Paloma Village, as well as an HEB. The Fort Worth Police Department and Medical City Alliance Hospital are within a mile of Paloma Village. Check the Community page of our website to see what else is nearby. 

What amenities does Paloma Village offer?

At Paloma Village we strive to provide a unique and exciting home for our residents. With amenities such as a private co-working lounge, urban clubhouse with coffee bar, conference room, resort-style pool, barbecue area with grills, state-of-the-art fitness center with spin room, automated package lockers, dog park, community wide wi-fi, and more, there is plenty to do while you are right at home. Residents at Paloma Village also have Prairie Vista Park in walking distance where there are walking and biking trails.

Who is Hillwood Mutifamily?

Hillwood Multifamily is a fully integrated, award-winning division of Hillwood, one of the largest private real estate developers and investors in the U.S. Specializing in the development, construction, ownership, financing and management of class A multifamily communities, Hillwood Multifamily is recognized as a leader in the design of innovative, mixed-use urban neighborhoods that offer active lifestyles in connected settings. Hillwood’s multifamily portfolio includes garden and mid-rise products in suburban and urban settings, including the more than 3,000 luxury apartment homes at the Alliance Town Center and Frisco Station developments, which are widely regarded as two of the most acclaimed mixed-use developments in North Texas. With a pipeline of over 3,000 additional units in planning and development, Hillwood Multifamily is one of the region’s largest multifamily builders and an industry trailblazer in the design of innovative communities promoting dynamic and connected experiences.